I’ve received a message or call from Defence Bank. How do I know its genuine?
It can be hard to spot scams and fraudulent activity. In a genuine Defece Bank call, SMS message or email, we will never ask you to:
- share sensitive banking details (like passwords, PINs, or one-time passcodes (for payment) in an email or SMS)
- click a link to log in to your account
- grant remote access to your computer, phone, tablet (or any other mobile device)
- transfer money to another account
Need to verify that you are speaking to a Defence Bank Employee? utilise our Verify Defence Bank service.