Whether serving or have served, we salute you.
Some join Australia’s Defence Bank as a cadet, others as a soldier, others just prior to deployment or when considering transition. It doesn’t matter at which stage in your career you join us, you are a member for life. So welcome.
Now, how can we serve you?
Defence people have each other’s backs, making them an incredible source of support and information, not only those who served but also their partners and family. With more than 30 per cent of Defence Bank employees having a direct link to ADF members themselves, you’ll easily find a like-minded someone to speak to, including when you call our Australia-based Contact Centre.
Whatever the stage of your career, life at times can get complicated. All the more reason why your banking should be simple. Our direct and ever-growing bond with those in the Defence community means we understand Defence life - including understanding ADF salary-packaging arrangements and entitlements. You don’t need to explain any of that to us, we already know how it works.
As a veteran of the Australian Army, Navy or Airforce, you hold a special place in the Defence community - and that of the entire nation. With Australia’s Defence Bank, once a member, always a member. Our Purpose is to serve those who protect us, and our range of banking products and services are Defence specific - from DHOAS home loans to a Salute account that earns you bonus interest to mark service milestones.
Your commitment and bond with the ADF should be rewarded. Our Salute account does just that. If you’ve recently reached one of the qualifying milestones, you may be eligible to take advantage of a bonus interest rate - our Salute account is one way we say ‘thank you’.
Whatever your next steps, a significant change in circumstances like transitioning from the ADF to civilian life is a good time to do a health check on your finances, particularly your superannuation and other assets. We have a number of options that will help you build the amount you need to retire comfortably, including dedicated retirement savings accounts and Defence Bank Super.
You’ll first need to be issued a password, then log in for the first time using your member number and the temporary password that will be sent to you as a text.
You can send a secure message to Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:
You can receive a secure message from Defence Bank by logging into the Defence Bank app or Online Banking then following these steps:
Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.
Note: If the message is from Verify Defence Bank, please do not respond to this message as the message is sent from an account that is not monitored.