Welcome to Australia’s Defence Bank. As a member-owned bank, you can count on us to make sure our products and services are what you need, and to make life just that little easier, at least for your banking anyway.
Let’s step through the first seven things you should do to make the most of your membership.
1. Download our award-winning app.
With features like Round Ups, Account Nicknames, Overseas Travel Planner, Quick Cards for your digital wallet, and eStatements, you can bank easy wherever you are, for whatever’s ahead. This is why our app is highly rated. Simply visit the App Store or Google Play to download our app.
2. Register your PayID for fast and easy payments.
If you want to make sending and receiving money really easy, setting up your PayID is a must. Your PayID is a unique identifier linked to your transaction account and can be your email address, mobile number or ABN. It doesn’t replace your BSB and account number, which stays exactly the same. Think of it as a shortened name for your account. Once you create a PayID, you can provide it instead of your BSB and account number.
Setting up a PayID is easy and can be done through your Defence Bank app. Just follow these simple instructions.
3. Set up your Quick Cards.
You don’t need to wait for a physical card to start transacting, Quick Cards gives you a digital card you can use straight away while waiting for your card to arrive. Find set-up instructions here.
Tip: When your new Visa Debit card arrives in the mail, make sure you activate it through our Online Banking or award-winning banking app, and update your purchasing preferences to enable features like tap-and-go payments (payWave).
4. Go walletless. Add your card to your smartwatch or Fitbit.
This step is a must for when you don’t want to carry around a wallet. We provide step-by-step instructions on how you can add your Defence Bank digital card to your Apple, Samsung, Google or Garmin device so you can use it straight away.
5. Direct your salary into your new Defence Bank account.
If you’re a member of the Australian Defence Force (ADF), simply log into the Defence Restricted Network (DRN) and enter your new Defence Bank account details to direct your salary into your new account.
If you’re not an ADF member, simply provide your employer with our BSB 833 205 and your account number.
6. Update your regular direct debits, like Spotify and Netflix.
We take the pain out of this step for you. Speak to a Defence Bank member consultant at our Contact Centre on 1800 033 139, and ask for help switching your direct debits to your new account. All you need to do is fill out the Switching to Regular Payments form we provide to you and let us take care of the rest. Learn more about our easy switching process.
7. Register for eStatements.
Ditch the paper and register for eStatements which you can view anytime, anywhere through Online Banking or our Defence Bank app. Find out how to switch to eStatements.
Now you’re ready, set, and good to go!
Got questions? We have the answers. See our FAQs.
Important note: This information is of a general nature and is not intended to be relied on by you as advice in any particular matter. You should contact us at Defence Bank to discuss how this information may apply to your circumstances.
