Signpost for many destinations.

Send cash in more than 130 currencies.

Signpost for many destinations.

Access to more than 130 currencies.

Send via Online Banking, our award-winning app or in-branch.

How long will it take?

Funds in usually 3-10 business days.

Funds received in destination currency.

You can count on Defence Bank to offer you a premium, personalised incoming and outgoing telegraphic transfer (also known as a “wire”) payment service at competitive rates.

What is a telegraphic transfer?

Maybe you would like to make a payment to someone overseas or send a financial gift to a family member or friend living in another country? A telegraphic transfer (TT) is an efficient way to send money overseas in a choice of more than 130 currencies – view currencies. Your funds are transferred electronically to the beneficiary’s bank account in their local currency. It will normally take 3-10 business days to reach their bank*. This is a cost effective and fast way to send funds abroad.

Telegraphic transfer features.

  • Access to more than 130 currencies.
  • Send via Defence Bank Online Banking, Mobile App or Defence Bank branch.
  • Funds usually received by beneficiary bank within 3-10 business days.
  • Secure and cost-effective way to send money overseas.

Sending money - outbound telegraphic transfer.

What details do I need to send a TT?

  • You will need to provide full details of the beneficiary’s bank account, including their IBAN (International Bank Account Number) if they are in Europe.
  • To comply with Australian Government regulations, you must also provide the beneficiary’s full street address.
  • Please note that TTs are sent via a network of correspondent banks, which sometimes levy a handling charge on your payment. Any such fees are out of the control of Defence Bank and Convera. Given that a network of banks is used to complete your telegraphic transfer, the time it takes for your payment to be credited cannot be guaranteed.

How do I send a TT?

Simply log on to your online banking account or mobile app, select Transfer/Pay > International Transfers for online banking or simply select the International tab on the mobile banking app. Continue to follow the prompts to complete your TT.

Note: A one-time password or VIP security code may be required.

Incoming international payments service.

Receiving payments from overseas?

With our Incoming International Payments Service, you can receive money directly into your nominated bank account with Defence Bank from almost anywhere in the world, in over 35 currencies.
Benefits to you:

  • We do not charge beneficiary deduct fees.1
  • Timely and reliable – funds are usually received in full in 3-10 business days.2
  • Exchange rate guarantee. Lock in a competitive exchange rate for 72 hours.3
  • Your sender can pay you in their local currency and you can still receive in AUD.

Follow the simple steps to receive your money from overseas:

  1. Defence Bank members can simply visit this portal.
  2. Complete the form and follow the steps.
1

Payments may be sent via a network of correspondent, intermediary  and/or beneficiary banks. In some instances, such banks may charge a small handling fee, which is out of the control of Defence Bank or Convera.

2

Funds are usually received by Defence Bank within 3-10 business days, funds will then be allocated to your nominated account. There is no delivery period guarantee. Some currencies may take longer than others to process.

3

Periodic comparisons are made against publicly available rates for comparable services from 4 Australian Banks. Funds must be received within 72 hours of the rate quoted in accordance with payment instructions for the rate guarantee to be honoured.

Defence Bank has entered into contractual arrangements with Convera Australia Pty Ltd (ACN 150 129 749; AFSL 404092) (“Convera”), to assist it in fulfilling certain foreign exchange and payment services. The relationship relating to the services described is solely between you and Defence Bank. Fees and charges may apply, please refer to the terms and conditions issued by Defence Bank. Any advice provided by Defence Bank is general in nature and does not take into account your personal objectives, financial situation or needs. Convera does not give you any advice, general, personal or otherwise. This communication has been prepared solely for informational purposes and does not in any way create binding obligations. No representations, warranties or conditions of any kind, express or implied, are made in this communication.

Frequently asked questions.

Sending money to someone located overseas is easy through our app and uses the real-time foreign currency exchange rate. Here’s how to do it:

  1. Log in to the Defence Bank app.
  2. Select ‘Pay’ from the dashboard and select ‘International’.
  3. Follow the prompts by entering the transaction details, receiver’s personal details, and receiver’s financial details.

If you require further assistance, contact our Member Care team on 1800 033 139.

Defence Bank only deals in Australian Dollars, so if sending funds from overseas in foreign currency you are required to use the Intermediary Swift Code to have the funds converted into AUD before reaching Defence Bank/Cuscal.

Beneficiary bank. Cuscal Limited
1 Margaret Street
Sydney NSW 2000
Australia
Cuscal BIC/SWIFT code. CUSCAU2SXXX

BSB.

(If the sending institute doesn’t have a BSB Field do not enter the BSB before the account number but add the BSB in the Notes Field)

803-205 

Beneficiary account.


Beneficiary name.


Transaction account
number (max 9 digits, do not use membership number in this field)

As per account


Intermediary Bank BIC/SWIFT code.

NATAAU3RXXX

To provide the correct details to the sending bank, follow the following steps in online banking:

  1. Log on to Defence Bank online banking.
  2. Select Transfer/Pay from the menu and select Receiving Money from Overseas.
  3. Scroll down and choose Click here to use Defence Bank’s Inward Transfer Service.
  4. Fill in the details as prompted so it will generate a Remittance that can be supplied to the Initiating Bank.

If you require further assistance, contact our Member Care team on 1800 033 139.