Why have I been charged a dishonour fee of $10?
You have had insufficient funds in your account to cover your direct debit and as a result your payment has been dishonoured and you have been charged a $10 dishonour fee. To avoid being charged this fee in the futures you have the option to:
- Set up a separate account for bills and ensure funds are available in the account set to be debited around the time agreed upon.
- Contact the merchant to change the date of debit to be in line with your pay cycle.
- Regularly check your bank balances via online banking or the banking app